- The purchases can be returned within 7 days of invoice date. We believe in Easy Returns and you can return any product you have bought, However it doesn’t apply to promotional or flash sale product.
we will not cover any shipping charges for any products and 30AED/- will be charged for pickup & Drop Services.
Item less than 200AED value are not eligible for returns.
Items with No Warranty are not eligible for returns.
- Make sure the original packaging, labels and other relevant tags of the purchased item are kept in custody to avail returns/refund.
- If you change your mind before receiving your item, just call us to cancel your order and we will process the refund along with any shipping fees applied. If you wish to return the item after receiving it, you have up to 7 days to return them.
- The item is not on the Non-Returnable list.
- You cannot return Clearance Items clearly marked as non-returnable and displaying a No-Return Policy.
- Only the items with ‘Retail Packaging’ never opened (Sealed/Closed Box) and still with its Original Seal can be returned.
- There are a few certain scenarios where it is difficult for us to returns:
- Product is used, damaged, or is not in the same condition as you received it.
- Return requests are initiated outside the specified period, of 7 days from invoice date.
- Defective products, which are covered under the manufacturer’s warranty.
- Company is not responsible for software issues.
- Any consumable item, which has been used or installed.
- Products with tampered or missing serial numbers.
- Anything missing from the package you have received including price tags, labels, original packing, freebies and accessories.
- Fragile items, hygiene related items.
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site.